By Cassandra Sales, ILS Program Manager
Today we are diving into the exciting ILS Renaissance initiatives lined up for 2024 at Compass.
Firstly, a heartfelt thank you to everyone who participated in our recent town hall with our phenomenal CEO, Sadie Hess. The unveiling of our upcoming changes has ignited a wave of anticipation, and we hope you’re already experiencing the positive impact.
Unpacking the Why
Throughout this year, we’ll delve into the motivations driving our strategic decisions. We aim to unpack the ‘why’ behind our initiatives, exploring different areas and sections comprehensively.
For those who’ve joined us recently, let’s recap the essence of our RRR – Renaissance with Renewed Resources. Much like ancestry.com, where you discover your roots, Sadie meticulously unearthed the layers of our organization to define who we are and who we aspire to be. Today, we’re focusing on one fundamental aspect: trustworthiness.
Trustworthiness
Trustworthiness is making and keeping promises, operating with integrity, and embodying accountability. It’s about actions aligning with words, fostering trust within our community and agency.
Accountability plays a pivotal role in maintaining trustworthiness. Understanding and adhering to our policies provide clarity on expectations and guide our actions. It’s not about reprimand but about ensuring consistency and excellence across all regions. One of the ways you can ensure consistency and accountability is through policies. Part of the RRR initiatives will include rolling out new policies for ILS.
One of our key policies involves implementing uniforms. Beyond professional presentation, uniforms symbolize our commitment to service and professionalism, fostering stronger connections within our community and empowering our clients to focus on their goals.
Unwavering Mission
Our mission remains unwavering: to provide unparalleled service to our clients. Regardless of location, every client receives the same quality of care, akin to baking cookies with a unique flavor but identical ingredients.
Your voice matters. Share your thoughts on how you envision trustworthiness shaping our collective future. Together, we’ll redefine what it means to be Compass.
Thank you for embarking on this journey with us. Until next time, stay tuned and stay inspired.